Solutions · Procurement and project service
Express and emergency procurement
Monday, 7 a.m.: the flange on the heat exchanger has cracked, the drawing from 1987 says “DIN 2633”, the fitter is waiting. For this case we have no special desk – but a well-practised process that starts with an e-mail and ends with a lorry, a parcel or a collection. What happens in between and what you need for it is here.
- Reach
- express · parcel, pallet, mesh box · own fleet with crane unloading · dedicated delivery run and collection by arrangement
- Warehouse
- 18 000 m², more than 20 000 articles – the basis for the part being there
- Special cases
- lengths over 2.5 m as a special solution · at short notice also across borders
- Basis
- information from shipping and sales, as of 10/2026 – what is possible when, we tell you when you enquire
How an urgent case runs
- You send what is available. Designation, dimensions, the stamp on the part – none of it is mandatory, every piece of it helps. The entry point “Request express” sets the subject so that the enquiry lands at the front of our queue.
- We identify. We translate old designations into today’s standards (DIN 2633 is EN 1092-1 type 11 PN 16); the component identifier and the standards comparison are the same tools we work with internally.
- We check stock and procurement. If the part is in stock, we tell you how to get it; if not, we say what can be procured in what time – and what cannot.
- You choose the route. Parcel or pallet by express, dedicated delivery run, collection at our premises, delivery with our lorry and crane directly to the site. Lengths over 2.5 m are a special solution, not an exception.
What makes us fast – and what you can do beforehand
Speed is created before the emergency: by a warehouse that actually holds the common sizes, by staff who can read an old drawing, and by a shipping department that handles parcel, pallet and lorry itself. On your side three things help: set up the customer account for business customers in advance – in an emergency that saves the hours it takes. The enquiry with a measured dimension instead of just a nominal size (three questions before every enquiry). And for recurring parts a call-off stock, so the emergency never becomes one.
What we do not promise: delivery times and times of day on this page. Both depend on the part, the day and the destination – and on what sales and shipping confirm in the individual case. What we commit to, we keep.
What we need from you
Not all of it – what you have. We ask for the rest.
- What you have: designation on the drawing or stamp, standard and edition, material
- Measured dimensions – for a flange outside diameter, bolt circle, number of holes; for a pipe outside diameter and wall thickness; for a fitting outside diameter and shape. What the part is, you can determine yourself on our knowledge pages: identify a component, identify a flange, standards comparison
- Quantity, certificate requirement, delivery address and by when you need the material
On this topic: From the parts list to the construction site · Project supply, shutdown and overhaul · C-parts and consignment stock
From the knowledge base: Identify a component · Standards comparison: old DIN versus EN · Identify a flange · Repair yes – buy the standard part
Frequently asked questions
How fast can I get piping material when the plant is down?
Stock items are available immediately and ship by express, to the site on request; what is not in stock we procure - an enquiry with a parts list is enough.
Can I collect the part myself?
Yes, by arrangement in Saarbrücken; we tell you when it is ready.
Do you also deliver at night or at the weekend?
We clarify that case by case with shipping – there is no blanket commitment.
What if the part is not in stock anywhere?
Then we tell you whether and when it can be procured, and whether a dimensionally identical part to today’s standard closes the gap – often that is the faster way.
Is it urgent?
Send us what you have – designation, dimensions – and by when you need the material. We tell you what is possible.
Send an inquiryOne item or one question → Send enquiry · Several items → Send parts list · It is urgent → Request express – the three entry points are on every page of the knowledge base (enquiry layer), repeated here in short. Send us what you have – designation, standard, quantity, date. We clarify the rest with you.
Your inquiry to Zickwolff
Send us what you have – designation, standard, quantity, date. We will clarify the rest with you.
One item or a question
Send inquiry
Not in stock? We procure it – single items too.
Designation, standard and quantity are enough.
Several items
Send bill of materials
200 items? One parts list is enough – we deliver complete.
Attach it as a file.
Helpful if already known: project and country, date needed, certificates, packaging and language of the packing lists. If anything is missing, we will ask.
It is urgent
Request express
When do you need it? Express delivery, to the site if required.
Tell us by when you need the material – we will tell you what is possible.
As of 2026-10-03. Information from Otto Zickwolff GmbH (brochure, Rohrpost 2015/2016, sales and shipping, as of October 2026) – confirmed key facts: 18 000 m² of warehouse space, more than 20 000 articles, express delivery, own fleet with crane unloading. All other services apply “on request” and “depending on the project”; scope, deadlines and limits are clarified case by case. No prices, no delivery promises on this page.